Imperative Questions to Ask Before Hiring a Tow Truck Service

Many people don’t know when their vehicle will require towing service. Your vehicle may not start in the morning and need to be towed to the nearest garage. You may also be involved in an accident or ran out of fuel while driving on the road. All these situations are unexpected, and you may need to hire a professional tow truck service to get back on the road safely.

Before calling a towing company, you should ask some important questions for a remarkable towing experience. Even if you're in a hurry, don't miss considering the following questions. A wrong selection of towing companies may damage your vehicle.

What Types of Tow Trucks Do You Have?

There are four major types of tow trucks such as flatbed tow truck, hook and chain tow truck, integrate tow truck, and wheel lift tow truck. The selection of the right tow truck as per your vehicle type is highly significant.

Flatbed tow trucks are for all-wheel drive or 4X4 drive, pick-up trucks, and SUVs. According to a general rule of thumb, hook and chain tow trucks are for salvaged vehicles or severely damaged vehicles. Integrate tow trucks are for larger vehicles, such as buses, big rigs, and large commercial vehicles. Whereas wheel lift tow trucks are best for small to full-size vehicles.

What Training or Qualifications Does Your Staff Have?

When you look to hire a towing company in the USA, make sure to ask what training or qualifications the staff has. You need to choose a company that either trains its staff or hires trained individuals to ensure your vehicle is safe during the towing procedure.

How Long Will It Need You To Reach My Location?

If you are stranded in the middle of the road, ask the towing company how long it will require them to reach the location. If they are busy, they may require several hours to reach you. Preferably, you want to choose a towing company that can reach within 30 to 60 minutes. 

Do You Follow Safety Precautions While Towing?

Criminals may take advantage that you are stranded on the road and approach you under the guise of offering help. Therefore, many towing companies offer safety precautions to let you know that it is them approaching you and not someone else.

A tow company may text or call you when they are about to reach you. They can email or text the pictures of the technician who will be helping you in tow. Always consider a company that offers safety precautions.

What Methods Of Payment Do You Accept?

The last question to ask a towing company is what payment methods they accept. Make sure they accept the payment method that you have with you. If you're empty, ask them to call your family member or friends to make the payment from their card.

If you are looking for a reliable 24 hour tow truck service in the USA, Sir Towing Service is here to help. Our professional staff can help you tow your vehicle from one place to another safely and without damaging it.